About us
We’re redefining healthcare norms.
Zaki, derived from Arabic, signifies intelligence, clarity, and virtue. These values are at the core of our business model and guide every aspect of our operations.
Our mission
Our mission is to bring meaning from healthcare data, so every American can make decisions about using healthcare appropriately through gaining transparency, direction, and value!
Our vision
To enable every company, regardless of size, to engage their members and the stakeholders serving them, so they can better understand and navigate the healthcare system to access quality care at a lower cost.
Meet our visionary leaders
Leading the charge towards a unified healthcare experience
.png)
Ramesh Kumar
CEO and Co-founder
Ramesh Kumar is the driving force behind ZPH. With a rich background in healthcare management and a passion for improving client outcomes, Ramesh leads ZPH with a vision to revolutionize the member experience. Under his leadership, ZPH is committed to addressing the core issues of healthcare costs and quality while ensuring seamless service integration.
Ramesh's strategic insight and unwavering dedication have been pivotal in steering ZPH towards success.
Bijay Ghimire
CTO and Co-founder
Bijay is delivering innovative healthcare solutions through data-driven cost containment and advanced analytics, leveraging cutting-edge technology and AI-based solutions for diverse clients, including HealthPlans, TPAs, StopLoss carriers, brokers, and employers.
Since 2002, Bijay has been immersed in the complexities and intricacies of the US healthcare system, consistently bringing simple and effective solutions for better population health management and patient engagement.
Jaclyn Mains
Chief Revenue Officer
Jaclyn Mains serves as Chief Revenue Officer at zakipoint Health, where she brings together clinical experience, operational insight, and strategic leadership to help self-funded employers, TPAs, payors, and brokers deliver smarter, more transparent healthcare.
With a background as a Registered Nurse and years in healthcare technology, Jaclyn has a proven track record of building strong partnerships, driving client success, and leading teams to develop solutions that improve member engagement and decision-making. She is passionate about connecting complex data and innovative tools to create clear, actionable results for clients and their members alike.
Jaclyn believes that better information leads to better choices and is dedicated to helping organizations navigate healthcare with greater confidence and impact.
Our Team
Our team, rich in experience, is dedicated to transforming healthcare.
Meet the people making it happen.
Jyoti Poudyal
Director of Data and Operations
Jyoti brings about 13 years of experience in the IT industry, with more than 7 years in the U.S. healthcare industry specializing in data to her role as Director of Delivery at zakipoint Health. Passionate about optimizing healthcare data operations and delivering impactful solutions, she specializes in leading cross-functional teams and managing the end-to-end delivery of projects. With a focus on driving results and fostering collaboration, Jyoti is a key leader within our team.
Basanta Gurung
Vice President of Product
Basanta Gurung is the Vice President of Products at zakipoint Health, where he leads with a bold vision for transforming healthcare navigation through innovation, data, and design thinking. With a deep passion for empowering individuals to better understand and manage their healthcare benefits, Basanta is focused on creating intelligent, user-centric solutions that simplify the complexities of the healthcare system.
At the forefront of leveraging AI, advanced analytics, and cutting-edge technologies, Basanta continues to shape the future of healthcare navigation.
Dipali Dey
Senior Marketing Manager
Dipali brings 10+ years of experience in marketing to their role as Senior Marketing Manager at zakipoint Health. Passionate about storytelling and engagement, Dipali specializes in content creation, event planning, and designing nurturing strategies for MQLs. With a focus on delivering value at every touchpoint, she is vital in elevating zakipoint Health’s brand presence through collaborative and creative digital efforts.
Ally Sullivan
Product Manager
Ally brings 6 years of experience in healthcare data analytics to their role as Senior Product Owner at zakipoint Health. Passionate about providing transparency in healthcare, they specialize in enhancing current products and building new products from the ground up. With a focus on delivering results, Ally is an integral part of our team.
Mrigendra Chaudhary
Big Data Analyst
Mrigendra Chaudhary is a Healthcare Big Data Analyst with over a decade of experience designing scalable data platforms for TPAs, health plans, and self-funded employer groups. He specializes in high-performance ETL pipelines using PySpark and AWS, stop-loss reporting, and AI-driven IVR and analytics automation- including work that cut healthcare data processing time by 75% and supported analytics for 100+ employer groups.
Equally fluent in healthcare business and backend engineering, Mrigendra is at the forefront of healthcare innovation.
Suman Kr. Rana
Engineering Manager | zAnalytics
Suman Kr. Rana brings 10 years of experience in the software industry to his role as Engineering Manager at zakipoint Health. He leads the zAnalytics Product Team and specializes in full-stack web development, with expertise in Java and JavaScript frameworks. Passionate about problem-solving and continuous learning, Suman stays attuned to technological advancements and their real-world impact, guiding his approach to both product development and team leadership.
Manish Hada
Senior Principal Engineer - QA
Manish Hada brings over 12 years of experience in the software engineering field to his role as Senior Principal Engineer - QA at zakipoint Health. Passionate about quality assurance and process optimization, he specializes in test strategy development, defect management, and ensuring seamless product releases. With a focus on fostering collaboration and delivering high-quality results, Manish is an integral part of the team.
Satish Manandhar
Infrastructure Manager
Satish Manandhar brings over 6 years of experience in IT infrastructure and systems management to their role as Infrastructure Manager at zakipoint Health. Passionate about building secure, scalable, and high-performing environments, they specialize in network architecture, server management, cloud infrastructure, and IT operations.
With a strong focus on reliability, efficiency, and proactive problem-solving, Satish plays a key role in ensuring the stability and resilience of our technology foundation.
Saroj Khadka
Senior Security and DevOps Engineer
Saroj Khadka brings over 5 years of experience in the cybersecurity and healthcare industries to their role as Senior Security and DevOps Engineer at zakipoint Health. Passionate about offensive security, red teaming, vulnerability research, and automating manual workflows, they specialize in securing cloud infrastructure, hardening CI/CD pipelines, infrastructure automation, and integrating security into DevOps workflows.
With a focus on proactive risk management, optimizing deployment processes is a key part of Saroj's impact on technology security.
Dristi Shrestha
Digital Marketing Analyst
Dristi brings over 7 years of experience in graphic design and digital marketing to her role as a Digital Marketing Analyst at zakipoint Health. Passionate about creating visually engaging content, she focuses on design and HubSpot processes, including list building, report creation, and workflow automation. Dristi contributes to delivering value at every touchpoint and strengthening zakipoint Health’s digital presence through cohesive, creative campaigns.
Our Core Values
It’s time to deliver the member experience of the future
Get started with a free consultation
Chat Widget