Scale your business with a unified member experience
You pour your heart into delivering value for your clients. Still, you’re constantly overwhelmed by unsustainable healthcare costs, compromised care quality, heavy call volumes, poorly integrated point solutions, and a confusing member experience.
What if there was a better way to articulate your business’s differentiating features and gain insight into your client’s needs? A way to enhance member engagement using AI and cost containment measures while adhering to the transparency laws? We will show you how!
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Using AI: Personalized recommendations and behavioral nudges, ChatBot, predictive analytics, and wellness tracking.
Challenges
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High call volumes
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High costs
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Confusing solutions
Fragmented data
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Client retention and growth
An industry-changing technology suite using AI
Create a better member experience from start to finish using AI.
Prove value with advanced analytics and actionable reporting.
Leverage Price Transparency to help members make better decisions.
Introducing Zara AI
Zara fields member and provider calls or chats, identifying intent with advanced natural language processing.
Performs real-time HIPAA validation and pulls personalized data eligibility, claims, and benefits instantly from connected systems.
Delivers fast, accurate answers or guides members through next steps. Escalates only when human support is needed.
Impact
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FTE hours saved monthly on reportings
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Growth rate of TPAs
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Decrease in average call times
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Overall new member engagement
Who we guide
We work with professionals across our industry to create a better member experience from start to finish.
TPAs
Employers
Brokers
Health Plans
Hear from our customers
"I cannot express enough how invaluable this tool has been for me, the HPMG team & the Show-Me Health Administrators team. The ability to pull real-time quotes and analyze high claimant data has revolutionized our approach. This application empowers me to be the consultant I aspire to be, enabling me to identify gaps in care within a client's plan and propose effective action plans. Additionally, the comprehensive digital front door solution allows us to engage our members through personalized messaging and automated campaigns, all while providing them with the resources they need for self-education. This gives us the competitive edge necessary to grow our business. The exceptional customer service we receive from Jaclyn and her team is the icing on the cake. Thank you for everything you do for HPMG, SMHA & our clients!"
Jeff White | Partner Health Plan Management Group & Show-Me Health Administrators
"We deeply appreciate the partnership we’ve received from the zakipoint Health's team. Their responsive support throughout our implementation and continuous efforts to improve their offering to meet our client needs set them apart from many in the healthcare ecosystem. I wholeheartedly recommend zakipoint Health to any organization seeking a compliant shopping tool."
Jason Hager | EVP & COO Vxtra Health